22 May 2022

Npower Batch C Stream 2: How To Check Npower Shortlisted Names

Npower shortlisted names are names of Npower Batch C Volunteers that have passed the first phase of the screening process which is the shortlisting process, the first stage of the Npower Batch C recruitment process is the shortlisting process followed by the biometrics.

Npower Batch C stream 2 volunteers can check if they have been shortlisted by following the simple steps, procedures and tips below;




HOW TO CHECK NPOWER SHORTLISTED NAMES USING NASIMS PORTAL


Npower Batch C stream 2 volunteers can check their names if it was shortlisted by adopting the simple process below:


1) The Npower batch c stream 2 volunteer should login in into nasims website https://nasims.gov.ng/login using his or her email address/Application ID and password.


2) After login into the NASIMS website the Npower Batch C stream 2 volunteer should click on the "verification" tab at the header of the nasims portal.


3) The Npower Batch C stream 2 will see a message saying "Congrats on passing the screening phase. We just want to verify some of your details and you will be good to go. If you feel you missed out on any important detail during the application phase, kindly send an email to our support team via support.npower@nasims.gov.ng", immediately under the "verification" tab, once you see this message it simply means that your name have been shortlisted by Npower.



4) If after clicking the "verification" tab it says that "you have not been shortlisted yet, check back later" then it simply means that your name have not been shortlisted by Npower.



HOW TO CHECK NPOWER SHORTLISTED NAMES USING *45665# NASIMS USSD CODE


Npower Batch C stream 2 volunteers can use the nasims ussd code *45665# to check if their names was shortlisted by Npower, please before dialing the nasims ussd code *45665# ensure that you have enough airtime at least a minimum credit balance of ₦100.

Follow the steps below to check if your name was shortlisted by Npower using the nasims ussd code:


1) The Npower batch c stream 2 volunteer should dial *45665# from any mobile network; Etisalat, Glo, Airtel, MTN.


2) After dialling the nasims ussd code *45665# a welcome message will pop up on your phone screen saying "Welcome to NSIP Service Choose Programme -



1. N-Power


2. NEXIT


3.CCT


4. HGSFP


5. S4J


6. Cancel"


3) Select "Answer" then press 1 then "send".


4) After completing the above task another message will pop up on your phone screen saying " Welcome to N-Power Information Service. Please Enter your BVN or Registered Mobile Number.


5) Press "Answer" then enter your BVN, then press "Send". (Please always enter your BVN, most N-Power batch c stream 2 volunteers that entered their mobile numbers were not shortlisted).


6) After doing this a message will appear saying "To complete the request please authorize the charge of ₦30:00.


7) Press "Answer".


8) Press 1 to send.


9) A message will pop up saying "Thank you."


10) Wait for few seconds to receive your text message.


11) Press "show" to open the message, it will display the message below:



 "CONGRATULATIONS! You have been selected for N-Power Batch C, Stream II".



Once you get this message it simply means that your name has been shortlisted by Npower, all you have to do is visit a cyber cafe and complete your biometrics if you have not done it, if you have already done your biometrics please you do not need to repeat the biometrics all you have to do is keep checking your verification page on NASIMS portal for the Npower Batch C stream 2 physical verification date.


12) On the contrary if you were not shortlisted you will see the message "you have not been shortlisted, check back later', and this simply means that your name was not shortlisted by Npower.


The above procedures are quick tips to check if your name was shortlisted.


NEXIT: How To Check If Your Name Is In The Npower Nexit Training List

The Npower NEXIT training list is a document which contains the names of all shortlisted exited Npower Batch A and B volunteers for the Npower NEXIT training, if your name is on this Npower Nexit training list it simply means that you are qualified to participate in the Npower NEXIT training and on the long run entitled to be awarded the NEXIT training certificate at the end of the Npower NEXIT training, and also you qualify to receive the soft loan from the Central Bank of Nigeria.

Npower is in charge of the compilation and distribution of the Npower NEXIT training list to all Npower Nexit training centres nationwide.

The Npower NEXIT training list is usually pasted at the entrance of all Npower Nexit training centres nationwide before the training commences. Npower volunteers can check if their names are on this Npower Nexit training list at the comfort of their homes by adopting the following simple tips and procedures below;


HOW TO CHECK IF YOUR NAME IS ON THE NPOWER NEXIT TRAINING LIST USING THE *45665# USSD CODE 


The following below are quick steps to take in order to check if your name is in the Npower Nexit training list:


1) The Npower volunteer should dial *45665# from any mobile network Airtel, MTN, Etisalat or Glo network (please ensure you have a minimum airtime amount of ₦100)


2) After dialing *45665# a welcome message will be displayed on your screen saying "Welcome to NSIP Service Choose Programme -


1. N-Power

2. NEXIT

3.CCT

4. HGSFP

5. S4J

6. Cancel"


3) Press "Answer" then press 2 then "send"


4) After pressing "send" another welcome message will appear on your phone screen saying"Welcome to NEXIT Information Service. Please Select the Service


1. Check Status

2. Confirm Availability

3. End


5) Press "1" then "send" to check your status.


6) A message will appear saying "To check status Please Enter your BVN or Mobile number".


7) Press "Answer" then input your BVN number then press "send".


8) A message will appear once again saying"To complete the request please authorize the charge of ₦30:00, press "Answer" then press "1" to Accept.


9) Press "1" then "send".


10) A message will say "Thank you".


11) Wait for few seconds to receive your sms text message.


12) Press "Show" to open the message it will display "Dear XXXXX XXXX, you have been shortlisted for NEXIT Batch 1 training in February. Please confirm your availability for the training using option 2 in NEXIT" once you receive this message it simply means that your name is in the Npower Nexit training list, if you have done your training already all you have to do is wait to be contacted for your soft loan, but if you have not done the training then wait for the second batch to commence then you join the second batch of the Npower NEXIT training.

If you were not shortlisted the message will read " You have not been shortlisted for the NEXIT Batch 1. Please try later. Please note, receiving the reject message does not necessarily mean that your name is not on the Npower NEXIT training list, once the second batch commences you can either repeat the above process by dialing the *45665# code or you visit your Npower Nexit training centre physically.


Npower volunteers that have used the *45665# ussd code are to repeat step 12 to confirm their availability, when the second batch of the Npower NEXIT training commences, Npower volunteers that missed the first batch can join the second batch of the Npower NEXIT training.


Npower Batch C Stream 2: How To Check If Your Name Is In The Npower Batch C Stream 2 List

The Npower Batch C stream 2 list although not yet out, is a list which contains the names of shortlisted Npower Batch C stream 2 volunteers nationwide, the Npower Batch C stream 2 list is usually pasted at the Npower physical verification center, before the Npower physical verification commences, once your name is in this list it simply means that you have been shortlisted and you can proceed for Npower physical verification after you must have completed your biometrics.

Npower Batch C stream 2 volunteers can check if their names are on the Npower Batch C stream 2 list without necessarily waiting for the list to be pasted at the Npower physical verification center when it commences, by following this simple steps below:


HOW TO CHECK IF YOUR NAME IS IN THE NPOWER BATCH C STREAM 2 LIST 


1) The Npower batch c stream 2 volunteer should login in into nasims website https://nasims.gov.ng/login using his or her email address/Application ID and password.


2) After login into the NASIMS website the Npower Batch C stream 2 volunteer should click on the "verification" tab at the header of the nasims webpage.


3) If the Npower Batch C stream 2 volunteer have been shortlisted, he or she will see a message saying "Congrats on passing the screening phase. We just want to verify some of your details and you will be good to go. If you feel you missed out on any important detail during the application phase, kindly send an email to our support team via support.npower@nasims.gov.ng", immediately under the "verification" tab, once you see this message it simply means that you have been shortlisted for Npower Batch C stream 2 and your name is automatically in the Npower Batch C stream 2 list.


4) If after clicking the "verification" tab it says that "you have not been shortlisted yet, check back later" then it simply means that you were not shortlisted for the Npower Batch C stream 2 and unfortunately your name will not be in the Npower Batch C stream 2 list.



HOW TO CHECK IF YOUR NAME IS IN THE NPOWER BATCH C STREAM 2 LIST USING *45665# NASIMS USSD CODE


Alternatively Npower Batch C stream 2 volunteers can use the nasims ussd code *45665# to check their shortlisting status, please before dialing the nasims ussd code*45665# ensure that you have enough airtime.

Follow the procedures below to check if you were shortlisted using the nasims ussd code:


1) The Npower batch c stream 2 volunteer should dial *45665# from any mobile network; Etisalat, Glo, Airtel, MTN


2) After dialling the nasims ussd code a welcome message will be displayed on your screen saying "Welcome to NSIP Service Choose Programme -




1. N-Power


2. NEXIT


3.CCT


4. HGSFP


5. S4J


6. Cancel"


3) Select 1 and follow the options and instructions.


4) After completing the above process, if you were shortlisted you will see the message displayed on your phone screen after few seconds saying "CONGRATULATIONS! You have been selected for N-Power Batch C, Stream II".

Once you get this message it simply means that your name is in the Npower batch c stream 2 list, quickly proceed to the nearest cyber cafe to complete your biometrics if you have not done the biometrics, then after biometrics you are to keep checking your physical verification status using the *45665# ussd code.


5) On the contrary if you were not shortlisted you will see the message "you have not been shortlisted, check back later', and this simply means that your name is not in the Npower Batch C stream 2 list.


The above procedures are quick tips to check if your name is in the Npower Batch C stream 2 list without waiting for the list to be pasted before the Npower physical verification exercise begins.


NEXIT: How To Check If You Qualify For The Npower Soft Loan Exit Package

The Npower soft loan exit package otherwise known as the nexit package, is an exit soft loan amounting to the tune of up to ₦3,000,000 to be given to exited Npower volunteers after they have completed a week training and their business plans or business proposals have been submitted to Central Bank of Nigeria.

The major requirements to qualify for the soft loan exit package is that your business plan must have been adjusted, completed and submitted to the Central Bank of Nigeria, the challenge here is that most Npower volunteers that have completed the first batch of the NEXIT training do not even know if their business plans have been submitted or not.

Npower volunteers should follow the simple tips below to check if their business plans have been submitted to the appropriate financial quarters.


HOW TO CHECK IF YOUR BUSINESS PLAN HAVE BEEN SUBMITTED TO QUALIFY YOU FOR THE NPOWER SOFT LOAN EXIT PACKAGE



1) If you are using the blinkplan template visit blinkplan.biz, for other states using another business plan template please login through the link provided by your Npower NEXIT state consultants.


2) Click on login, and enter your login details.


3) Your email address is the email address used for your Npower batch A or B registeration, while your password is the first and second letters of your name, followed by @ then the last three digits of the phone number you used for Npower batch A or B registeration, for example, if the email you used for Npower registration is janedoe@yahoo.com, this will be your login email, then if your names are Jane Doe and your phone number is 08145632153, then your password will be Ja@153, or Do@153, that is if the first password did not log you in.


4) Click on preview business plan, after clicking on preview business plan, click on menu at the top left hand corner of the page, you should see the same image as the image shown below, if you see this image it simply means that your business plan have been submitted, this simply means that you are qualified for the Npower soft loan exit package and when the soft loan disbursement commences you will benefit from it.



5) If after clicking the preview business plan and you noticed that you can edit the details on your business plan it simply means that your business plan have not been submitted, quickly contact your state nexit training consultants below and report the issue to them, without the business plan getting to the Central Bank of Nigeria you will not be entitled to the Npower soft loan exit package when disbursement commences.



1) Abia Innovation Growth Hub Ltd (08030907949) Aba – Eldorado Event Center Umuahia – Ọkpara Auditorium



2) Adamawa Net Serve Africa Ltd (08023321655) Modibbo Adama University of Technology –Yola Federal Poly – Mubi



3) Akwa-Ibom Green Steps Limited (08033033001) Uyo Senatorial District, Governor Annex HallEket Senatorial District, Eket Local Government HallIkot Ekpene District, Ikot Ekpene Local Government Hall by plaza



4) Anambra Innovation Growth Hope Ltd (08030907949) Awka- BrainBox Innovation Valley, 3 Chudy Ofodile Avenue, Agu-Awka Industrial Estate Beside Jezco Oil, AwkaOnitsha – Bishop Shanaham Halls, Holy Trinity Cathedral Onitsha Nnewi – CWO Halls Ukwuani, Nnewi



5) Bauchi AI Development Services Ltd (08035850154) (08036526509) Abubakar Tafawa Balewa University (ATBU), Yalwa Campus, Bauchi Aminu Sale College of Education, Azare



6) Bayelsa CAD Consulting Ltd (08033131904) (08099866659) Local government Area Council Hall, Southern Ijaw Local government Area Council Hall, Brass Ididie Hotel, Ekeki, Yenegoua Local government Area Council Hall, Yenegoua



7) Benue African Community Former Staff Development Bridge Foundation (07039005551) Center, Jonah Jang Crescent, Makurdi



8) Borno AI Development Services Ltd (08035850154) (08036526509) Ramat Polytechnic, Maiduguri



9) Cross River The Entrepreneurship Development Center Calabar Limited (08037184811) The International Conference Center, University of Calabar, Calabar The Council Hall, Ogoja LGA



10) Delta International Center for Development Affairs (08063815296)(08056523462) Oshimili South LGA Council Hall Aniocha North LGA Council Hall VEDC Auditorium, Agbor Ndokwa West LGA Council Hall Abraka Hall TVEB Hall Sapele Warri South Council Hall Ughelli North Council Hall Patani Council Hall Bomadi Council Hall



11) Ebonyi Develop You (08134489407) Ebonyi University Cass campus Abakaliki Ebonyi State College of education. Ikwo Enyafunba Hall, Amangwu Edda. Afikpo South



12) Edo International Center for Development Affairs(08063815296)(08056523462) Abudu Afuze Auchi Benin City Ekpoma Fugar Idogbo Igarra Uromi Uselu



13) Ekiti Project 160000 Entrepreneurs (08032345500) Ekiti Central Senatorial District, AJIBADE EVENT HALL, Opposite Fajuyi Pavilion, City Centre.Ekiti North Senatorial District, OYE LOCAL GOVERNMENT CIVIC HALL Beside Oloye Palace, Oye-EkitiEkiti South Senatorial District, IKERE CITY HALL, Odo Oja Roundabout. Ikere-Ekiti.



14) Enugu The Entrepreneurship Development Centre Calabar Limited.(08037184811) The Emporium College of Education (Technical), Abakaliki Road, GRA, Enugu Adada Hall, Nsukka LGA Council, Nsukka



15) Gombe Adenusi & Co (08023183737) FCE Gombe College of Education, Billiri



16) Imo Homeland Consult and Training Institute Ltd (08033496449)(08130566744) Imo state University (IMSU), Owerri.



17) Jigawa Finesse Consult Ltd (07083242814) Bilyaminu Usman Polytechnic, Malam Madori Road, Hadejia Gumel Emirate Foundation, Gumel Jigawa Polytechnic, Dutse



18) Kaduna Urebacafe Ltd (08037306393)(08023365958) Arewa house KadunaNuhu Bamalli Poly Annex Zaria



19) Kano NewDeal Integrated Resources (08034234745) 4TH FLOOR4th Floor, Murtala Mohammed Library Complex, Ahmadu Bello Way, Kano.Rano Local Govt. Secretariat, along Rano -Kano main road, Kano state.Federal College of Education FCE (Technical), Bichi,Bichi Guest House Hall, Bichi, Kano state.



20) Katsina Finesse Consult Ltd (07083242814) (08054169294) Hassan Usman Katsina Polytechnic, KatsinaNana Babajo College of Midwifery, Zaria Road, Malumfashi, Dr. Yusuf Bala Usman College (YBUCL) Daura



21) Kebbi Finesse Consult Ltd (07083242814) (08054169294) College of Education, Argungu Waziri Umaru Fed. Polytechnic, Gwandu College of Basic studies, Yauri Federal University of Agric., Zuru



22) Kogi Brains Turbine Integrated Service Ltd (08061381746) Big brother Hotel, Opposite Army Barracks, Lokoja St. Joseph Catholic Church Hall, Ayangba Kabba Town Hall, Kabba



23) Kwara Surerity Global Services and Consulting Limited (08039618705) University of Ilorin (Unilorin),Permanent Site (PS), Ilorin, Kwara State College of Education Oro, 2 Lecture theaters



24) Lagos NewDeal Integrated Resources (08034234745) Halls 1, 2 & 3; Social Service Center, St Leo’s Catholic Church, Toyin Street Ikeja, Lagos state.



25) Nasarawa G-Consulting International Services Limited (08036323232)(07031700724) Keffi- Nasarawa state university, KeffiLafia – Nasarawa State University, Faculty of Agriculture, Lafia



26) Niger African Community Bridge Foundation (07039005551) Justice Idris Legbo Intl Conference Hall, GRA, Minna



27) Ogun African Leadership foundation (08023011543) Ogun Baptist Conference Multipurpose Hall, Idi-Aba, Abeokuta ALF Plaza, No 1, Bells Drive, KM

9, Idiroko Road, Ota



28) Ondo Crystal Entrepreneurship Center Limited (08033063779) Sunbeth Star Hotel and Suites, No 20 Ala close, old Sijuade Street, Akure Crystal entrepreneurship center Ondo state



29) Osun Surerity Global Services and Consulting Limited (08039618705) Christian Pilgrimage Welfare Camp, Abere, Oshogbo, Osun State University of Osun Oyinlola Auditorium & Engineering Lecture theater



30) Oyo African Leadership foundation (08023011543) Adeline Hall, Lead City University, IbadanMoot Event Centre, Okeho Road, Iseyin



31) Plateau Brains Turbine Integrated Service Ltd (08061381746) Panshin Youth Center Azinyako Youth Center, Plateau North,Tim Tali Hotel, Lantang



32) Rivers CAD Consulting Ltd (08033131904) (08099866659)



33) Sokoto Cess Assist Resources Ltd (08035057160) Sokoto State International Conference Centre, Kasarawa, Airport Road Sokoto



34) Taraba Adenusi & Co (08023183737) Taraba State University, JalingoFederal University, Wukari



35) Yobe NetServeAfrica Ltd (08023321655) Yobe State University, DamaturuFederal College of Education, Potiskum



36) Zamfara Cess Assist Resources Ltd (08035057160) Federal College of Education Technology. Zaria road, Gusau



37) FCT G-Consulting International Services Limited (08036323232)(07031700724)


NEXIT: How To Find Out When The Second Batch Of The Npower NEXIT Training Will Commence

The second batch of the Npower NEXIT training will start when the list containing the names of shortlisted exited Npower volunteers are compiled, and sent to the various states Npower Nexit training centers, this list containing the names of shortlisted exited Npower volunteers will be sent to the Npower NEXIT training centers nationwide, only when all the business plans of the first batch of the Npower volunteers that participated in the Npower NEXIT training have been submitted to the Central Bank of Nigeria, the Central Bank of Nigeria after receiving the business plans of the first batch of the Npower volunteers that participated in the Npower NEXIT training, will commence the soft loan disbursement process, and direct Npower to send the list of the second batch of the Npower NEXIT training to all the states Npower Nexit training centers.

But the challenge is that most exited Npower volunteers awaiting the second batch of the Npower NEXIT training do not have any idea of when the Npower NEXIT training second batch will commence, infact majority of the Npower volunteers do not even know who to contact regarding the second batch of the Npower NEXIT training, even if they do, they do not know how to go about it, and do not know the procedures and processes involved in making inquiries about when the second batch of the Npower NEXIT training will commence, exited Npower volunteers can adopt the following procedures below to find out when the second batch of the Npower NEXIT training will commence.


HOW TO FIND OUT WHEN THE SECOND BATCH OF THE NPOWER NEXIT TRAINING WILL COMMENCE USING TWITTER 


The following procedures below will help the Npower volunteer to find out when the Npower NEXIT training for the second batch will commence:



1) The Npower volunteer should download the twitter application from Google playstore and install the twitter app, (or visit https://mobile.twitter.com) after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)


2) Once you confirm your login details, login into the twitter application, once the twitter page opens, you will see an icon on the footer of the page, the icon resembles a magnifying glass icon 🔍 click on it.


3) After clicking on the magnifying glass icon 🔍, it opens another page, you will see a search field at the top of the page which says 🔍 Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message saying "I want to find out when the second batch of the Npower NEXIT training will commence?" and click on "Tweet" in a sky blue capsule shape at the top right hand corner.


4) After doing this please do not repeat the task, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for response, even if you did not get any response, your inquiry has been received.


HOW TO FIND OUT WHEN THE SECOND BATCH OF THE NPOWER NEXIT TRAINING WILL COMMENCE USING NPOWER CUSTOMER SERVICE AGENT


Please before performing the procedures below please ensure you have enough airtime at least ₦100.


1) The Npower volunteer making the inquiry should dial 092203102, when you dial this number it might not go through because this is Abuja situation room customer care center number and all Npower customer care service agents might be extremely busy, please move to step 2.


2) The Npower volunteer should dial 018888148, this is Lagos Npower customer service agent and are always available.


3) Please after dialling 018888148, listen to the voice prompt and follow the instructions from the voice prompt.

The voice prompt will say for complaint press 1.


4) The Npower volunteer should press 1, after pressing 1 please wait even if the Npower customer service agent is not available please do not end the call.


5) Once the Npower customer service agent comes, he or she will say "Welcome to NSIP...... what is your name and where are you calling from?" 


6) The Npower volunteer should provide his or her names and location to the Npower care service agent, just say "I am John Doe, I am calling from Festac Lagos" please even if you do not reside in Lagos, just formulate a location in Lagos, please be brief when introducing yourself, the Npower customer service agent will now ask you what your issue is.


7) When presenting your inquiry go straight to the point, just say "I want to find out when the second batch of the Npower NEXIT training will commence?" the reason for making your inquiry brief is because the Npower customer care service agent is extremely busy and might get animated when you are engaging with long conversations due to the number of Npower volunteers in the queue waiting for their issues to be addressed.


8) The Npower customer care agent will receive your inquiry and provide a constructive feedback.


Npower volunteers should note that the Npower NEXIT training for the second batch will commence when the compilation of the Npower NEXIT training list is completed and sent to all state Npower NEXIT training centers, without the list sent to the Npower NEXIT training centers nationwide, the second batch of the Npower NEXIT training will not start.

There are speculations that the Npower NEXIT training for the second batch will start around the second quarter which is around June, but there is no proof at the moment to support this statement.



Npower: How To Fix January, February And March Payment Issues Using Twitter, Instagram, Email and Npower Customer Service Agent

Npower payment is a process whereby Npower volunteers are credited into their bank account using an electronic transfer method, Npower Batch C Volunteers are supposed to receive their stipends without hitches but sometimes there could be a system error which might make the stipend not to arrive at its destination, which is the Npower volunteer's bank account, and once this happens the entire payment process has to be re-initiated again, when the payment fails, the Npower volunteer might start seeing reasons like;


1) Transfer not successful

2) Destination bank not found

3) Failed Payment

4) Transaction does not exist

5) Transaction failed

6) Transfer unsuccessful 

7) Failed system error

and a host of other error messages will start to appear on the payment status of the Npower Batch C stream 2 volunteer.


Although this payment issues are not something to really get bothered about but some Npower Batch C stream 2 volunteers have been extremely worried which is normal, in addition to this most Npower volunteers do not know who and how to contact Npower to table their issues.

In order to fix January, February and March payment issue, Npower volunteers should follow this quick tips below:


HOW TO FIX JANUARY, FEBRUARY AND MARCH PAYMENT ISSUES ON NASIMS USING TWITTER


The Npower batch c stream 2 volunteer should send his or her Npower ID and a screenshot of his or her January, February and March payment status highlighting the affected month via Twitter to @npower_ng, the content of the message should be brief, see format below:


Name:

Category:

Npower ID:

Issue: Payment failed  



1) The Npower batch c volunteer should download the twitter application from Google playstore and install the twitter app, after downloading the twitter application please lunch the twitter application from your mobile phone or laptop depending on the device you are using, after lunching the twitter application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.(please you can skip this part if you already have the twitter app)


2) Once you confirm your login details, login into the twitter application, once the twitter page opens, you will see an icon on the footer of the page, the icon resembles a magnifying glass icon 🔍 click on it.


3) After clicking on the magnifying glass icon 🔍, it opens another page, you will see a search field at the top of the page which says 🔍 Search Twitter, enter @npower_ng into this search field, then click on the sky blue round circle with feather and a + sign located at the bottom right hand corner of the page, when you click on this sky blue round circle, all you have to do is compose a brief message saying "failed payment" and put your Npower verification ID, attach payment status image from nasims and click on "Tweet" in a sky blue capsule shape at the top right hand corner.


4) After doing this please do not repeat the task, just wait and keep checking your Twitter application under the notification bell icon at the footer of the page, for response, even if you did not get any response, your complaint has been received, and treated, so that once payment is re-initiated you will be paid.


HOW TO FIX PAYMENT JANUARY, FEBRUARY AND MARCH PAYMENT ISSUES ON NASIMS USING INSTAGRAM


The Npower batch c stream 2 volunteer should send his or her Npower ID and a screenshot of his or her payment status highlighting the affected month January, February and March via Instagram to Npower_ng, the content of the message should be brief, see format below:


Name:

Category:

Npower ID:

Issue: Payment failed  



1) The Npower batch c stream 1 volunteer should download the Instagram application from Google playstore and install the Instagram app, after downloading the Instagram application please lunch the Instagram application, after lunching the Instagram application, register with your email address or phone number, you can use any email address or the email address you used for your Npower registration or the phone number used for Npower registration, generate your password, you might be required to click the link sent into your email inbox before you can login.


2) Once you confirm your login details, login into the Instagram application, once the Instagram page opens, you will see an icon on the footer of the page, the icon resembles a magnifying glass icon 🔍 click on it.


3) After clicking on the magnifying glass icon 🔍, it opens another page, you will see a search field at the top of the page which says search 🔍, enter Npower_ng into this search field, then click on "message" button, when you click on the "message" button all you have to do is compose and lodge a complaint to that effect, a brief message saying you are having failed payment, and attach your payment status from nasims, and type your Npower verification ID in the message, attach your payment status and click on "send".


4) After doing this please do not repeat the task, just wait and keep checking your Instagram application for response, even if you did not get any response, your complaint has been received, and treated, so that once payment is re-initiated you will be paid.



HOW TO FIX PAYMENT ISSUES USING NPOWER EMAIL ADDRESS 


The Npower batch c stream 2 volunteer should send his or her Npower ID and a screenshot of his or her payment status highlighting the affected month (that is January, February and March) via email to socialmedia.npower@gmail.com, the content of the message should be brief, see format below:


Name:

Category:

Npower ID:

Issue: Payment failed  


1) The Npower batch c stream 1 volunteer should click on the Gmail app to lunch the Gmail app, the Gmail app can be downloaded from Google play store just do a search for "Gmail" and register by creating a username and a password, and login into the Gmail app, you might be required to confirm your password link through the email address you generated, but if you already have the Gmail app you can skip the registration and sign up aspect.


2) After lunching the Gmail app click on "compose" at the bottom right corner of the Gmail page.


3) After clicking on compose you are redirected to the compose page where you are to type your message, at the "from" field put your email address and at the "to" field input Npower email address socialmedia.npower@gmail.com, the subject should be "Failed

Payment Issue" at the compose mail part simply type "My name is ABC XYZ, an Npower volunteer under N-Teach category stream 1, my Npower ID is NPWR/2020/XXXXXXXX my payment status shows "failed", i have not been paid.Thanks and God bless."


4) After composing the email attach the screenshot of your payment status page from nasims by clicking the icon that looks like a safety pin at the top right corner of the compose page, it will ask you to "attach file", click on "attach file" it will take you to the folder page were the screenshot was saved, click on the file to upload it to the email wait for the payment status document to attach.


5) Click on send that is the arrow button at the top right corner of the compose email page, this will send the document and your message to Npower.


6) Go back to the email homepage and click on "sent" to actually see if your message has been delivered and will be treated and filed, once payment is re-initiated you will be paid your stipend for the affected month, please do not send another message it will only delay the process.


7) Keep checking your inbox for feedback from Npower by clicking on the three horizonal lines at the top left corner of the Gmail page to check your inbox.


HOW TO FIX JANUARY, FEBRUARY AND MARCH PAYMENT ISSUES USING NPOWER CUSTOMER SERVICE AGENT


The Npower batch c stream 2 volunteer should call Npower customer service agent on 018888148 and send his or her Npower ID verbally and state his or her issue as "payment failed for January, February and March."


Please before performing the procedures below please ensure you have enough airtime at least ₦100, and write down your Npower ID on a sheet of paper and hold it with you before making the call.


1) The Npower batch c stream 1 volunteer having the payment issue should dial 092203102, when you dial this number it might not go through because this is Abuja situation room customer care center number and all Npower customer care service agents might be extremely busy, please move to step 2.


2) The Npower batch c stream 1 should dial 018888148, this is Lagos Npower customer service agent.


3) Please after dialling 018888148, listen to the voice prompt and follow the instructions from the voice prompt.

The voice prompt will say for complaint press 1.


4) The Npower batch c stream 1 volunteer should press 1, after pressing 1 please wait even if the Npower customer service agent is not available please do not end the call.


5) Once the Npower customer service agent comes, he or she will say "Welcome to NSIP...... what is your name and where are you calling from?" 


6) The Npower batch c stream 1 volunteer should provide his or her names and location to the Npower care service agent, just say " I am John Doe, I am calling from Festac Lagos" this is just an example, please be brief when introducing yourself, the Npower customer service agent will now ask you what your issue is.


7) When presenting your payment issue go straight to the point, just say "failed payment" because the Npower customer care service agent will want to know the exact month you are having failed payment and the reason, if the reason is "transfer not successful" state it but be brief.


8) The Npower customer care agent will receive all your information and your payment issues will be resolved, once payment is re-initiated you will be paid.


Npower batch c stream 1 volunteers should give the Npower customer service agent some time to treat the payment issues, once you send in your complain please do not send another, your payment issues have been received, once payment is re-initiated you will be credited, January and February stipend will be paid as backlogs.

Npower batch c stream 1 volunteers having names mismatch issues are to send their scanned BVN printout and their nasims profile page to Npower though the mediums above.

Npower batch c stream 1 volunteers having the "processing" status displayed on their payroll should exercise patience until it becomes "paid", once it becomes paid you should be paid, if you are not paid, then go to your bank, collect your bank account statement for the past 4 months, attach the statement of account together with your nasims payment status and your nasims profile page capturing your account details and your Npower ID, then send all documents and your issue to using the above processes :


Instagram : Npower_ng or Nasimsng


Facebook : Npower


Twitter: @npower_ng


Email: socialmedia.npower@gmail.com



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