How to use Npower email address to lay your complaint

Npower Batch C stream 2 volunteers might have several issues and complaint to table before Npower, but might not really know how to go about it, infact most Npower Batch C stream 2 volunteers do not even know how to contact Npower through their email address, if you are an Npower Batch C stream 2 volunteer and you have some complaint and issues but you do not know how to reach Npower through email, please follow the steps below to get your message across to Npower;

HOW TO USE NPOWER EMAIL ADDRESS TO LAY YOUR COMPLAINT

1) The Npower Batch C stream 2 volunteer should download and install the Gmail app from Google playstore, then sign up using your unique email address you created and your unique password, you will be required to confirm your email address and password, after verifying your email address and password, then you sign in, please note that if you already have the Gmail app you can just click on the Gmail app and go straight to compose message.

2) The Npower Batch C stream 2 volunteer should click on compose at the bottom right corner of the inbox page.

3) The Npower Batch C stream 2 volunteer after clicking the compose tab will see the message window, showing To: this should be your email address, From: this should be Npower email address support.npower@nasims.gov.ng or socialmedia.npower@gmail.com (in some Gmail app you will be told to add recipient, your recipient should be support.npower@nasims.gov.ng or socialmedia.npower@gmail.com) Subject: This should be the issue or complaint, then the body of your message, should be written in the format as shown below;

4) Click on the send > arrow at the top right corner of the message window, you can also click on the "safety pin" icon beside the send > button to attach document, files, pictures, etc.

5) Once you send your message it is delivered to Npower, just give the complain time to be treated.

6) To check if your message was delivered click on the three horizontal lines at the left top corner of the inbox page, then click on > sent, your sent message will appear, showing that your message was delivered.

7) To check for feedback or if your message was replied, click on the three horizontal lines at the top left corner of the inbox page, then click on inbox, the inbox receives all feedbacks and replies from sent messages.

How to use Npower customer care number to lay your complaint

Npower Batch C stream 2 volunteer might have certain issues bothering them, but might not really know how to contact Npower customer care number to lay their complain, such complain might vary from shortlisting status, physical verification date, deployment date and so on.

If you are an Npower Batch C stream 2 volunteer and you want to lay your complaint through the Npower customer service number, then kindly follow the procedures below;

HOW TO LAY YOUR COMPLAINT THROUGH NPOWER CUSTOMER CARE NUMBER

1) The Npower Batch C stream 2 volunteer should dial the number 018888148, please before performing this task ensure you have enough airtime balance on your phone, you must have at least ₦100 airtime and the Npower volunteer should call between 9am and 4pm, Mondays to Fridays.

2) The Npower Batch C stream 2 volunteer should wait for the voice messages, the Npower Batch C stream 2 volunteer, will be greeted with the message; 

"Welcome to national social investment program situation room, this call will be recorded for quality assurance, for complain press 1

3) The Npower Batch C stream 2 volunteer should press 1.

4) After pressing 1 wait for few seconds.

5) An Npower customer service agent will come online and ask you your name and where you are calling from.

6) The Npower Batch C stream 2 volunteer should provide his or her names and location.

7) The Npower customer service agent will ask you what your issue is.

8) Please make sure you go straight to the point, just say " I want to find out when the Npower Batch C stream 2 physical verification date will be set?" and that is all.

Npower batch c stream 2 physical verification date will be set soon - Npower

According to Npower, the physical verification date and deployment will commence soon, this is in a response to a question asked by a concerned Npower Batch C stream 2 volunteer, Npower Batch C stream 2 volunteers should focus on completing their biometrics successfully, failure to complete your Biometrics will result to failure in payment when the Npower Batch C stream 2 volunteer have been on-boarded.

Npower Batch C stream 2 volunteers have been implored to always check their NASIMS verification page for updates regarding physical verification date, and also their deployment page for updates with respect to Npower Batch C stream 2 deployment.

Npower Batch C stream 2 volunteers without smart phones can check the Npower Batch C stream 2 physical verification date and the Npower Batch C stream 2 deployment date by dialing the NASIMS ussd code *45665# always make sure to have enough airtime credit balance before dialing the NASIMS ussd code *45665#.

Physical verification date will be set after biometrics have been completed

According to an Npower batch c stream 2 volunteer who said that it was supposed to be physical verification, please physical verification date cannot be fixed when most Npower Batch C stream 2 volunteers are yet to complete their biometrics, the biometrics is part of the shortlisting process and all shortlisting processes are in stages, it is after a considerable amount of biometrics must have been completed by the Npower Batch C stream 2 volunteers that the physical verification date will be set, the biometrics is also part of the screening process, and if the Npower Batch C stream 2 volunteer have not completed the biometrics the physical verification date cannot be set.

Npower batch c stream 2 volunteers can visit the NASIMS portal to check their biometrics status, if your verification page says "capture fingerprint" then it simply means that you have not yet done your biometrics, but if your verification page displays "fingerprint captured ✓" then it means you have completed your biometrics.

Npower batch c stream 2 volunteers can also dial the nasims ussd code *45665# and follow the instructions to check the status of their biometrics, if you have completed your biometrics you will be informed after dialling the ussd code*45665#, if you have not completed your biometrics you will also be informed.

Without completing the biometrics you cannot progress to the next stage which is the Npower Batch C stream 2 physical verification.

How to check Npower batch c stream 2 deployment date

Although the Npower Batch C stream 2 deployment date have not been set yet, and it will be set when Npower stream 2 physical verification starts, nonetheless Npower batch c stream 2 volunteers can check their deployment status by following the steps below;

HOW TO CHECK NPOWER BATCH C STREAM 2 DEPLOYMENT DATE

1) The Npower batch c stream 2 volunteer should click on https://nasims.gov.ng

2) The Npower batch c stream 2 volunteer should click on "go to login"

3) The Npower batch c stream 2 volunteer should input his or her email address or Npower Application ID and password

4) The Npower batch c stream 2 volunteer should click on "proceed"

5) The Npower batch c stream 2 volunteer should click on the deployment tab, just after the verification tab when the nasims profile opens.

6) Once deployment date is set, the Npower Batch C stream 2 volunteer should see the deployment details under the " We have verified your details and your application has been deemed successful. Please check below for your posting details: 

Deployment Details

Place of Primary Assignment

Renumeration

Download PPA

Upload Acceptance letter

The above details are what the Npower Batch C stream 2 volunteer is expected to see when the Npower batch c stream 2 deployment date is set.

If the Npower Batch C stream 2 deployment date is not set, you will see the image below on your deployment page.

Npower batch c stream 2 physical verification date will be fixed before deployment and not vice versa

Npower batch c stream 2 volunteers have been saying that they are waiting for deployment when Npower have not fixed the Npower Batch C physical verification date, deployment cannot start until after the Npower Batch C stream 2 physical verification date has been fixed.

The shortlisting process is selection>biometrics>physical verification>deployment and not deployment before physical verification.

When the Npower Batch C stream 2 physical verification commences, it will be displayed under the fingerprint captured ✓ icon under the verification page of the Npower Batch C stream 2 nasims profile, at the moment the Npower Batch C stream 2 physical verification date have not yet been fixed, after Npower batch c physical verification date is fixed then deployment starts.

The Npower Batch C stream 2 volunteer will have to proceed to his or her physical verification venue, complete his or her physical verification by presenting all the documents and credentials uploaded on the nasims profile to the verification officer, after completing the physical verification the Npower Batch C stream 2 volunteer will click on the deployment tab, download his or her deployment letter, take the deployment letter to the assigned supervisor from the place of primary assignment address displayed on the deployment page, after the deployment letter is signed and stamped the Npower Batch C stream 2 volunteer will now upload the deployment letter to the deployment page to complete the deployment process.