2 Jan 2022

Npower Payment Issues Have Been Resolved Delay In Payment Is Due To Bank Network Instability

Npower graduate volunteers having issues with September stipend have been asking the question if they will be paid their September stipend, even some NPower Batch C Volunteers have been waiting to be paid their October stipend.

Please all Npower Batch C Volunteers are to take note that all payment issues have been resolved, the current payment delay is due to temporary network instability from Npower volunteers' bank during disbursement, once this temporary glitch is cleared all Npower volunteers should start receiving credit alerts, this process is automated, so even if you are an N-Power Batch C Volunteer and you are yet to receive your stipend, please exercise patience as you will be paid very soon.

September payment issues have been rectified and all Npower Batch C Volunteers being owed September payment will soon start to receive their stipends.

How An Npower Volunteer Can Redeploy To A Closer Place Of Primary Assignment Within His Or Her State Of Residence

If you are an Npower Batch C Volunteer and your place of primary assignment is very far away from your place of residence or your house please and you have been making lots of expenses commuting between your Npower place of primary assignment and your place of residence, please follow the steps below for redeployment

1) The Npower volunteer that wants to redeploy should login into his or her Npower self-service portal and click the "deployment" tab.

2) The Npower volunteer should click the “redeployment” button.

3) The Npower volunteer should click on “see the available PPAs”.

4) The Npower volunteer should click on “apply for redeployment”

5) The Npower volunteer should provide the redeployment information required after clicking "apply for redeployment" tab.

6) The Npower volunteer should choose a preferred Place of Primary Assignment from the list displayed.

7) After picking the required place of primary assignment the Npower volunteer should click on "Submit Request" tab.

After the Npower volunteer have successfully completed the redeployment request, the Npower volunteer will be contacted within 2 days. 

Should the N-Power volunteer is not contacted within 2 days, please he or she should contact the Npower customer care number on 018888148 and quickly press 1 after listening to the voice prompt and an Npower customer care representative will attend to the concerned Npower volunteer.

If Your Npower September Payroll Status Displays "Paid" Then You Will Be Paid

Some NPower Batch C Volunteers have begin to see changes on their September payroll status, please if your September payment status displays "paid" please exercise patience and keep checking your banking app, you will be paid.

Npower Batch C Volunteers with pending on their October stipend should also exercise patience as payment is ongoing and all Npower Batch C Volunteers having at least the "pending" payroll status should exercise patience as they will be paid.

If your payroll status displays "payment failed" then you should quickly send the following details below:


1) NPower ID

2) Correct Account Number

3) Correct Bank Names

stating the payroll status reason as the subject of the email to support.npower@nasims.gov.ng


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