Npower: What Names Mismatch Really Means Under Payroll Status And How To Fix It

If you were flagged for payment issues as a result of names mismatch, it simply means that at least two of your names (middle compulsory) did not match and you were not paid your Npower stipend.

Please for you to be paid your stipend under the names mismatch issue, at least two of your names must match including your middle name, what do I mean by this, say, your names are Eze Bernard Ezenwa (Bernard is the middle name which is compulsory) on your NASIMS dashboard and on your account names your names are Ezenwa Bernard Eze, you will definitely be paid, but if your NASIMS name is Eze Bernard Ezenwa and your account name is Eze Ezenwa or Ezenwa Eze, you will not be paid because the middle name is missing.

Once at least two of your names are correct in addition to your account details you will definitely be paid, if you were paid previously but your payroll status is saying names mismatch you will still be paid, but if you have not been paid at all, then this is a cause for concern, simply contact NASIMS on support.npower@nasims.gov.ng sending your Npower ID and correct NASIMS names and account names and account number to effect your payment.

Npower: How To Fix DND Issues When Registering For NASIMS

If you are an Npower Batch A or an Npower Batch B volunteer and you recently tried to enrol for the NEXIT package but you constantly keep receiving the DND Do Not Disturb prompt and this prompt is preventing you from checking your NEXIT status, if you are experiencing this, it means that you had previously set the DND "Do Not Disturb Prompt" without even realising, most Npower volunteers intentionally set the DND in order to prevent unwanted messages from their choice network, and this gesture has been preventing them from gaining access to the NEXIT package.

If you have this issue simply text "STOP" to 2442 to opt-in. Then Text "ALLOW" to 2442 to de-activate the DND Service to enable you receive bulk SMS on your phone number. Alternatively you can pick number 2 although you will be charged ₦30 (see attached image below)